dragonfish Posted May 4, 2006 Report Share Posted May 4, 2006 Question about a Heater,.. i got a Rena Cal Top Light Excel Heater 100 Watt, less that 2 mths old.. came home to find my mon n dad Black Convict and 30 kids fried .. i looked at the heater and it had water insie the heating coil tube.. i was to say the least upset L(( the dad BC was 4 1/2 in or better. and a proven breader tne mom was 2"++ so as unhappy as i am,.. i am looking now for another breading pair of BLACK CONVITS i wont be buying Rena-Cal again (((((( thanks all Dragonfish Quote Link to comment Share on other sites More sharing options...
Toirtis Posted May 4, 2006 Report Share Posted May 4, 2006 I would be at the store you bought the heater from first thing tomorrow, and asking for some satisfaction....that sort of extreme failure in a 2 month-old heater is beyond unacceptable....at the very least, you should be getting a full refund. Quote Link to comment Share on other sites More sharing options...
mykiss Posted May 22, 2006 Report Share Posted May 22, 2006 I'd do the same too. In fact, I'd make a fuss out of it and perhaps they give you a discount if you were to do some re-stocking of fishes. Quote Link to comment Share on other sites More sharing options...
Leon71 Posted May 27, 2006 Report Share Posted May 27, 2006 So why didn't I read this before today? I went to get a bigger heater (300W Rena Cal Top) at Petsmart today. Came home, put it in the tank, waited at least an hour while I made dinner, and then plugged it in. There was a big spark at the plug, and it tripped the power bar fuse. So I reset the fuse, plugged it in again and the light came on. So I thought it was good to go. But the light has been on constantly since then, and the temp isn't rising in the tank. P.O.S. heater. I am busy tomorrow, but the store will be getting their heater back on Sunday, first thing in the morning. After reviewing these heaters and others at the CF forum, I will be buying a Stealth. That is my rant for today. Sorry. :mad: Quote Link to comment Share on other sites More sharing options...
Leon71 Posted May 28, 2006 Report Share Posted May 28, 2006 Took is back to Petsmart, and they were more than willing to exchange it. Now I have a 250W Stealth. I will keep you all posted on how it goes. Quote Link to comment Share on other sites More sharing options...
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